FAQ

Frequently Asked Questions

How do I get CERKIT?

Subscribing to CERKIT TV is easy. Please click here to be redirected.

How can I get a schedule for CERKIT TV's Content?

Once you are subscribed you will receive weekly updates on program, air dates and scheduling. To be updated quicker than that we recommend following us on Instagram and Twitter for daily information on content release dates and more. 

Instagram: CERKIT TV (@watchcerkit) • Instagram photos and videos

Twitter: CERKIT TV (@cerkittv) / Twitter

Where can I stream CERKIT TV?

CERKIT TV is available worldwide. Please check your local time zone for accurate airtime. 

Which CERKIT shows are broadcast in High Definition?

All of our content can be viewed in HD on anyone of our yearly plans. 

Can I buy episodes?

We will have DVD's for purchase of our original content coming soon.

How do I unsubscribe from CERKIT e-mails?

Follow the instructions for un-subscribing at the bottom of each message. 

How can I be on a CERKIT show?

When casting new shows, CERKIT often reaches out to viewers. To apply, check out the latest casting notices.

How do I submit story or show ideas to CERKIT?

Because of a number of factors, including volume of mail, employee safety, and legal issues, CERKIT cannot accept unsolicited creative ideas or materials.

How do I apply for a job at ASIAS BRANDS?

To see job listings for open positions throughout ASIAS Brands, LLC including CERKIT, go to the careers site.

How do I advertise with CERKIT?

Please email: sales@lisakstephenson.com 

How do I get press information about CERKIT shows?

Press releases, photography, and public relations contacts for each CERKIT show are available to journalists at press@shessinglemag.com

Where can I get general information about CERKIT?

To find out about the shows on the network, and some history, see our Home page.

If I write to CERKIT, will my letter or e-mail get to the CERKIT staff?

All e-mails and letters are read by someone at Cerkit. Learning what you like and don't like, when we've done well and when we've fallen short of your expectations, helps Cerkit determine what kind of programs to produce, how best to promote and schedule them, how to keep you informed of changes, and how to build, update, and improve our site. Unfortunately, because we hear from so many viewers, it's impossible for us to send a personal response to every e-mail. One possible source of a direct response: If you post a comment on one of the She's SINGLE Blogs (the blog written by our editors), there's a good chance that someone will answer.

CERKIT App & Full Episodes FAQ

Can I watch full episodes without the CERKIT TV App?

Yes. Full episodes are available to watch at cerkittv.com when viewing the site on your desktop computer. 

Is CERKIT TV or watching full episodes on cerkittv.com available internationally?

Yes.

Is there content on cerkittv.com available without a paid subscription?

Yes, you can continue to visit cerkittv.com to access show clips, highlights, and a limited number full episodes without a paid subscription.

What if I forgot my username and/or password?

We offer a simple way to retrieve or reset your password. Please follow the instructions on the login page.

Will there be a CERKIT TV app?

Yes, we are working on developing an app for both IOS and Android services.

What is the cost of this service?

We have plans starting at just $3.99/month.

When are new shows available on this service?

Full episodes for the available Cerkit original series are typically available every Thursday at 8pm/ est.

Are shows available in HD?

Yes, but only for the yearly plans.

Can I watch shows with closed captions?

Yes.

How do I find what shows have full episodes available to watch?

If you want to watch full episodes on cerkittv.com via your desktop computer, just visit the Catalog section of the site accessible via the navigation menu at the top of the site. A list of all shows with full episodes to watch can be found there.

Who can I contact with questions about Closed Captioning?

Additional information coming soon.

Technical Questions About Watching Full Episodes

Do I need to have an active Internet connection to access full episodes or the CERKIT TV app?

Yes, you will need an active high-speed or wireless Internet connection to access full episodes from your desktop or laptop computer, and the Cerkit TV app from your mobile or tablet device.

What are the system requirements to watch full episodes on my desktop computer?

Full Episode viewing is currently supported on the following Operating Systems:

  • Windows 8.1, Windows 7
  • OS X Mountain Lion, Mavericks and Yosemite

What web browsers can I access full episode from on my desktop computer?

Full episodes are currently supported on the following browsers:

  • Google Chrome 10+
  • Safari 7+ - Mac Only
  • Firefox 13+
  • Internet Explorer 10+

Why am I getting an error message when browsing with Internet Explorer 9?

IE9 is supported, but its Compatibility View feature is not. The fix is simple — turn off Compatibility View mode.

  1. Select Tools from the menu bar (If it's not visible, press Alt on your keyboard)
  2. Select Compatibility View Settings. A panel will open. Uncheck all 3 options at the bottom of the panel.
  3. Select the Close button to save your changes.
  4. Reload the page and enjoy.

Will I need to download and install anything onto my computer to watch full episodes?

You may need to update your video players and their plug-ins to their most current versions. Please make sure you have updated and installed the latest version of Adobe Flash Player, if you are experiencing difficulties playing video.

Why is there a CERKIT logo on the movies? 

Branded content is a stipulation made by our licensing partners with whom we receive much of our content. Original content will never have a logo, but licensed content will as per the studios request with which the movie is licensed. Once this stipulation is lifted, branded content will no longer exist and you will be free to watch both licensed and original content without our logo present. 

Still have questions, feel free to visit our 'HELP' page for more information.